Open Studio Membership Terms & Conditions

Below are the guidelines, policies, and expectations for all Open Studio members. By purchasing a membership, you acknowledge and agree to the following terms.

1. Firing Guidelines

Included Firing
• One full glaze-firing shelf per month (maximum height of 8 inches)

Firing Add-Ons
Additional firing space beyond the included monthly shelf is available at the following rates:
• Quarter shelf: $13
• Half shelf: $22
• Full shelf: $45

Height Surcharge
• Pieces taller than 8 inches (20 cm) are subject to a $5 surcharge for every additional 4 inches of height.

Firing Process and Turnaround
• Firing turnaround time may take up to 3 weeks and may be longer during peak periods.
• A firing request form must be submitted to the studio technician prior to firing any piece.
• The studio is not responsible for breakage, cracking, explosions, or final firing results.
• Fired work must be collected promptly. Unclaimed pieces left longer than 4 weeks may be discarded.

2. Glazing Guidelines

• Do not alter or modify studio glazes. Report any concerns to a team member.
• Members may bring their own glazes; however, all glazes must be tested with a tile before firing. Test tiles must be approved by the studio team.
• Outside clay and unapproved glazes are not permitted.
• Keep bottoms of all pieces clean — $10 cleaning fee applies for glaze drips.
• Use a cookie or stilt when testing runny or unknown glazes — $10 cleaning fee applies if drips occur.

3. Clay Guidelines

• Clay sold in-studio: $45 per 10 kg sleeve
• Members may bring their own mid-fire (cone 6) clay — Tuckers or PSH recommended upon approval
• Other clay brands must be approved by the studio technician
• Black and red clays are not permitted.

4. Storage Guidelines

• Membership includes one personal storage shelf measuring 80 × 50 cm.

• An additional half-shelf may be available for $25 per month, subject to availability.

• All in-progress work must be stored on your assigned shelf.

• Finished pieces must be picked up within 1 week to maintain proper shelf rotation.

• Members are responsible for thoroughly cleaning their station after each session.

• The studio is not responsible for lost, misplaced, or discarded pieces.

• In the event of missing pieces, the studio will make reasonable efforts to locate them. Members are responsible for clearly labeling their work to prevent mix-ups.

5. Membership Commitment and Billing Policies

• A minimum 3 month commitment is required.
• Memberships are billed monthly through an automated payment schedule.
• A minimum of 30 days’ notice is required to cancel after the initial 3 month commitment is completed.
• Membership fees are non-refundable.
• Membership hours do not carry over from month to month.
• Missed sessions are not credited or refunded.
• Memberships are non-transferable and may only be used by the registered member.
• The studio reserves the right to terminate a membership after two warnings in accordance with studio policies and the membership agreement.

6. Studio Conduct & Responsibilities

• Members are responsible for cleaning their wheels, tables, tools, splash pans, and workstations after every session.

• Membership access is limited to one studio location only, either Richmond or Dundas.

• All pieces must be clearly marked with a personalized stamp, initials, or name. Unmarked work may be recycled into the Pottery Heaven bin.

• The studio is not liable for breakage, cracking, firing defects, lost, missing, or damaged items.

• The studio is not responsible for delays due to kiln loading schedules, repairs, volume, or technical issues.

• In the event of product mix-ups or missing pieces, the studio will make reasonable efforts to locate items. Members are responsible for clearly labeling their work to prevent mix-ups.

7. Kiln Use & Damage Policy

• Any member action that results in kiln damage (misuse of materials, unapproved glazes, etc.) may result in fees or suspension.
• Final terms to be updated upon technician approval.

8. Required Agreements

• Studio Membership Agreement: By purchasing a membership online, you acknowledge and agree to all studio terms, policies, and guidelines listed above


MEMBERSHIP OVERVIEW:

What is Open Studio?

Open Studio is a self-directed, membership-based program designed for experienced potters seeking dedicated time to create without instruction or interruption. Whether you're refining your techniques, developing a body of work, or simply enjoying solo time on the wheel, this is your space to focus and flow.

For Potters Who:

• Have a minimum of 3 months of pottery experience

• Commit to a minimum of 3 months

• Know how to properly clean and maintain their workspace

• Can work independently without instructor guidance

• Have completed a studio tour and orientation

OPEN STUDIO MEMBERSHIPS

We have created 3 different membership options to chose from that will fit your schedule and let the creativity flow!

Slow Sundays Package

20 hours per month – $150/month
When: Every Sunday
Time: 4:00pm–9:00pm

Includes:
• Easy online sign-up
• Unlimited access during Sunday studio hours
• Use of pottery wheels, handbuilding space, studio tools, house glazes, brushes, etc.
• One glaze-firing shelf per month (up to 8” tall)
• Personal shelf space for work-in-progress (80 × 50 cm)
• Clay: $45 per sleeve (10 kg) Additional Cost
• Firing turnaround time: up to 3 weeks

 • Welcome Package: Custom name tag

Makers Monday Package

34 hours per month – $185/month
When: Every Monday
Time: 9:00am–5:30pm

Includes:
• Easy online sign-up
• Unlimited access during Monday studio hours
• Use of pottery wheels, handbuilding space, studio tools, house glazes, brushes, etc.
• One glaze-firing shelf per month (up to 8” tall)
• Personal shelf space (80 × 50 cm)
• Clay: $45 per sleeve (10 kg) Additional Cost
• Firing turnaround time: up to 3 weeks
• Welcome Package: Pottery tool kit to keep and custom name tag
• Exclusive 1:1 Assistance: Access to Junior or Senior instructors based on skill level
• 10% OFF regular 1:1 private sessions

Unlimited Creators Package

54 hours per month – $250/month
Access:
• Mondays from 9:00am–5:30pm
• Sundays from 4:00pm–9:00pm

Includes:
• Easy online sign-up
• Unlimited access during both Sunday & Monday studio hours
• Use of pottery wheels, handbuilding space, studio tools, house glazes, brushes, etc.
• One glaze-firing shelf per month (up to 8” tall)
• Personal shelf space (80 × 50 cm)
• Clay: $45 per sleeve (10 kg) Additional Cost
• Priority Firing turnaround time: up to 2-3 weeks
• Welcome Package: Pottery tool kit to keep and custom name tag
• Exclusive 1:1 Assistance with Junior or Senior instructors
• 15% OFF regular 1:1 private sessions and all classes and workshops
• Exclusive access to FREE Master Class Demonstrations pop-ups

Member Perks (All Memberships)

• Welcome Kit: Personalized ceramic name tag + sample coffee (new members)
• Access to our Wheel Room and Handbuilding room (2 Floors)
• 10% OFF all in-studio classes and workshops
• 10% OFF in our Community Retail Shop
• FREE coffee, tea, and cold beverages during studio hours
• A cozy outdoor space in the summer to relax, recharge, and unwind (Richmond)
• Priority booking for hosting events and creative workshops
• Access to our creative coworking space — connect and collaborate with fellow makers
• Exclusive access our master instructors